Acted with integrity, honesty and knowledge that promote the culture, values and mission of [company name]. Professional Summary Service-oriented Shift Supervisor with 12 year background in Customer Service Representation. Do you need the best Supervisor resume? Shift Supervisor Resume Samples This page provides you with Shift Supervisor resume samples to use to create your own resume with our easy-to-use resume builder. Not with our online builder! What was the customer satisfaction ratings your team achieve? Start with mentioning the scope of your experience in terms of industry area or product type. Relevant Supervisory Experience:Applying for a Supervisor role generally requires you to have supervisory, team leading or managerial experience even if gained on an informal basis, maybe as a substitute or stand-in lead while the supervisor is away. 09/2015 - PRESENT Detroit, MI . These are the type of questions to answer when writing this section. How did the performance of your team improve in the last six months? Core competencies include a professional attitude, outgoing and helpful demeanor and motivation, as well as excellent communication and time management skills. Ensured top ratings in customer service and sales. Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems. Managed and supervised nine other individuals. Numerical values are always attention grabbers, and you can incorporate them into your career summary by mentioning your total years of experience, a wow factor (achievement statement), number of employees under your supervision, or even a result for an exam or certification achieved (provided it is in the 80% range and upwards). Education. Do you think it will be a challenge to create one for yourself? Accountable for storing cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank. When you are scouting for a new job as a Shift Supervisor, afford some time to review a tip-top Shift Supervisor resume sample (or a few samples for that matter). Categorize daily recovery of displays to attain full store appearance. Responded to emergencies such as fires, medical, and hazardous material spills. Find out what is the best resume for you in our Ultimate Resume Format Guide. Perform mechanical tests and procedures with precision while maintaining and cleansing equipment and instruments each shift. Responsible for general supervision and training of employees. Assume leadership roles in the following areas: Developed, implemented, and tracked all equipment lubrication using SAP software, Monitor and oversee the out-of-service process, Comply and administer the terms and conditions of the collective bargaining agreement, Oversee and direct all plant and maintenance activates, at times when other supervisor personnel are not on duty, Oversaw duties of 26 cleaners; review daily "turnover sheet", Maintained cleanliness of public terminal and offices, Scheduled vacation and time off for staff without incurring overtime, On-call liaison to airlines for special request cleaning, Developed strategy and action plan to increase sales and meet the daily target, Prepared the daily report including sales and expenses report, Took orders via the phone, filed, copied, typed, and prepared orders, Direct supervision of and scheduling of 70+ employees, Balancing and reconciliation of hourly counts, Ensuring and maintaining safety standards to both company and OSHA standards, Operation of the computer system and monitoring system for errors, Loading/unloading the railroad train system, Delegated responsibilities and ensured maximum efficiency in a positive way, Performed all cash handling responsibilities, including safe accountability, cash drops and close-outs, Unloaded trucks and ensured items were properly stocked, Conducted inventories and processed required orders. Responsible for over 30 communication circuits. Operate computer and manual cash register to complete various sales transactions. Created an induction program resulting in reducing the settling-in period for new employees by three weeks, which contributed to company profits by paralegals clocking billable hours within their second month of employment. You want to turn responsibilities into accomplishments when you can. by Olivia Pearson. Worked one-on-one with customers in improving their dining experience. Responsible for employee shift schedule to include: work station assignments/rotations, training, vacations, breaks, overtime assignment, back-up for absent and shift rotations. Qualified Shift Supervisor with 14 years in fast-paced customer service and call center environments. Licenses/Certifications/Relevant Coursework/Training:Ongoing learning or continuous professional development is paramount to land the job of your dreams. Perform custodial duties while using proper protective equipment. Ft. facility. Performed regular foot patrols of the entire building looking for anything suspicious and made sure mechanical rooms did not have any fire hazards, Inspected building for security breaches, respond to emergencies and monitored the close circuit TV system, Respond to radio calls or alarms involving crimes and safety violations within the buildings, Prepared accurate and concise reports and ensuring reports are accurate and concise, Trained several associates to become cashiers, photo specialists, shift leaders, and assistant, Organized and improved report binders for inventory activity, loss prevention, customer. Incident Commander during abnormal operating and emergency response situations such as Fire Brigade, HAZMAT, evacuations, and major equipment problems affecting EFOR - developed Team Member capabilities in these areas, Responsible for overall cleanliness of terminal during second shift, Managed the areas of the restaurant with 6 employees at each shift, Direct supervision of the day to day operation of the Cold End glass department, Led by example, encouraging team work and strong work ethic. Use our tips, guidelines, examples, and templates below, to write a killer career summary, properly present your achievements, provide sufficient details regarding your most important job duties, list academic credentials correctly and also choose what technical competencies and interpersonal skills to add in your resume. We're going to figure out exactly what you need on your resume as a 2nd shift supervisor. Reorganized and downsized overloaded file plan; presented a much sharper image & efficient working cabinet space. Used programs like microsoft word, excel, and powerpoint. Responsibilities include ordering products and supplies; maintaining reports;inventory control; shrink reduction; assisting pharmacy staff; and improving customer relations. The career summary should be written in a paragraph format, containing your core attributes relating to technical and interpersonal skills, industry experience, and highest academic credentials. Work in fast paced diverse airport environment. Chosen for the trainer position because of exceptional customer, Manage the entire team back of house to ensure high quality food items are always delivered affecting, Provide accurate and effectively calculated production calls based on the flow of the day while providing, Managed daily cash deposits and maintenance of register cash flow, Promoted to Shift Supervisor based on performance, Boosted profitability by actively engaging in sales opportunities, Assembled daily, weekly and quarterly reports, including sales and P&L, Handled inventory control, customer service, balance drawer and placed orders for inventory, Directed employee development and performance reviews; managed labor costs through scheduling, Increased sales with excellent customer service levels and developed good relationships with regular customers, Assisted with window displays for special promotions, Responsible for opening and closing store, Earned Five Stars Legendary Service Award, Held accountable for sales goals and other deadlines, Maintained a constant level of customer satisfaction of 85% or greater, Provided leadership, tasks and direction for up to seven employees in an ever changing rapid paced environment, Trained new employees on multiple programs and data entry software, Answered and managed incoming and outgoing calls while recording accurate messages, Greeted numerous visitors, including VIPS, vendors, and tenants, Monitor and authorized entrance and departure of vehicles, trucks, and visitors. Presenting these in a table format is a smart way to indicate to recruiters that you are a fit for the position from a technical as well as soft skills perspective. All you need to do now is summarize the most important aspects by choosing one of each: Years of experience, industry, achievement, technical skill, leadership feature, highest qualification. Maintained inventory levels, monitored merchandise, provided feedback to manager regarding trends and need for reorders. Shift Supervisor Injection Molding Resume Examples & Samples Communicate with prior shift team leader to understand all operational and quality issues Ensure all operators are trained effectively on safety, manufacturing process and quality checking aspects of their job Conduct weekly and/or daily shift meetings as required Check out real resumes from actual people. Perform a daily audit which includes inspection of employee's uniform and post to insure each employee has his/her uniforms and proper identifications and licenses. However, there are common goals shared by shift supervisors of different industries, which is, to manage shift, enforce discipline, and supervise shift employees. When you are scouting for a new job as a Shift Supervisor, afford some time to review a tip-top Shift Supervisor resume sample (or a few samples for that matter). An experienced shift supervisor will average approximately $79,900 per year. Effective verbiage means that you need to incorporate strong action verbs into your job descriptions, achievements and career summary parts. Skills Summary/Key Skills:Two tips here: effective and specific. Tallied daily receipts and made bank deposits. Looking for cover letter ideas? A hiring manager would also want to see how adept you are at monitoring and improving staff performance, training programs you have implemented, and how well you fared in to ensure compliance and adherence to policies, procedures, industry regulations, and safety precautions. Bulleted sentences read well and keep your resume neat and tidy. Develop and evaluate associate performance to ensure right people are in the right place, Ensure accurate documentation of register reconciliations, bank deposits and receipt of vendor merchandise, Delegate and follow up with team to ensure work load is completed and ensure store is always business ready, Effective execution through strategic planning to ensure planograms are executed ahead of schedule, Communicate effectively with upper management. Ensured accurate food preparation and supply/stock orders. In addition to ensuring the team is delivering legendarycustomer service my daily operational responsibilities include, but arenot limited to the following: Daily operations of the cage/vault during shift and compliance with Cage policies and procedures. In this write-up, we have provided a few examples of resume templates for Shift Supervisor roles, and also an information-packed write up that you may use to make your resume stand out from the crowd. Developed good rapports with the client to ensure that great customer service is provided. The standard resume length these days is 1-2 pages. Opt for 5-6 bullet points per the job description and ensure that every point you decide to mention is related to the job you are applying for. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Effectively communicate information, supervise and assign direct activities to team members:Manage two or more employees during daily opening and closing procedures. Direct process, reconcile cash receipts and provide internal customer service, Receive, record, and bank cash, checks, and vouchers, Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer, Ensure that all equipment is in proper working order, Writing reports, maintains records, and ensures staff developement, Schedule work assignments and placement of staff and coordinates their work, Ensure that all terminations and/or promotions are fair and procedual, Properly train new hires to perform job proficently, Communicate with other shift supervisor for proper pass down to begin/end shift, All other duties as assigned by general manager. Specific language entails the use of numbers, pertinent details regarding your contributions, and how the work that you did was to the benefit of your organization. USE THIS SAMPLE FREE Common duties listed on a Restaurant Shift Manager resume sample are guiding and supervising employees, managing cash, ensuring sanitation standards, and making sure customers are served quickly. Post now on job boards. Duties such as organizing personnel schedules, supervising teams, liaising between workers and management, hiring, firing and evaluating workers may be elaborated upon. Results-driven Shift Supervisor with a passion for training and onboarding new administrators and paralegals and introducing them to the ins and outs of a Professional Law Practice. Pay Range & Shift Supervisor Resume Samples The entry level pay for qualified shift supervisors is approximately $30,100 per year. Prepare various reports for management when required. Some companies even prefer four-year degrees especially in specialist industries such as Engineering, Legal or Banking for example. Conduct employee performance reviews based on job descriptions to determine competency, knowledge and contributions. Based on our resume samples, a high school diploma is sufficient in order to secure a Shift Supervisor position. Shift supervisors are also responsible for ensuring the profitability of an establishment, so address your financial successes wherever possible. Chance to work in a fast-paced, dynamic environment; Ownership. Rachel Green Shift Supervisor 397th Ave. e: [email protected] t: 8504-493-207. Developed team members by providing capable instruction. Adhered to all safety and quality control policies and procedures. Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Deploy partners to make sure they're in the right position to better serve the customer, and to … Oversees 17 personnel activities & functions, inspected personnel activities for compliance w/policies & directives. Managed cash stock and inventory balances accurately. Uphold the utmost customer service adhering to company policies. Shift Manager Resume Samples Writing a great Shift Manager resume is an important step in your job search journey. Shift Supervisors direct, coordinate and monitor the activities of workers on the one hand and on the other, are responsible for operational duties such as accounting, scheduling, and planning. Shift Supervisor Resume Tips and Ideas Shift supervisors typically work for restaurants and bars. Conduct safety and security checks of all the clients' assets. Provide exceptional customer service through basic transactions and cross-selling additional products and services. View this sample resume for a supervisor, or download the supervisor resume template in Word. Maintained a clean reception/work area, including lounge and associate areas. No matter what you want to make sure the resume captures exactly what you can bring to the table, so let's hop to it. Complete a small questionnaire and you’ll get your perfectly structured unique copy. List qualifications by the date of completion, title, institution, and location. Shift Supervisor Resume Education Examples: 2016-2018 Associates Degree in Business Management, University of Ohio, OHGPA: 3.8Majors: Business Management, HR ManagementMinors: Communications, Accounting, EconomicsAccolades: Deans Honors List, 2016 – Project Management Professional (PMP), Project Management Institute, Online, 2015 – Certified Associate in Project Management (CAPM), Project Management Institute, Online. Work Experience. Work Experience. Consider aspects that set you apart, things you have done that made you proud or tasks completed resulting in commendations from senior management. 10 votes The Resume Builder Create a Resume in Minutes with Professional Resume Templates Create a Resume in Minutes. 5. By doing this, you are automatically beating the bots and ATS (applicant tracking systems) designed to screen out applications without specific words and phrases found in the job advertisement. Checked Security Guards Uniforms, Wrote D.A.R's / Incident Reports. These achievements can relate to accomplishing or overcoming a challenge due to a specific skill you have, implementing a noteworthy process, or boosting overall staff performance. Attained a Bachelor of Science in Law, achieving summa cum laude in both majors. Attained Certified Supervisor status recently and is currently completing an online Diploma in Leadership Innovation and Management Practices. Night Shift Supervisor Resume Objective : Seeking position within an organization that can fully utilize my skills to achieve their business needs and objectives. Manage tasks and supervise store associates in those limited circumstances when the Store Manager is unavailable. Operated CCTV to monitor associate activity. Notice in our shift manager resume sample that the bullet points in the experience section provide details about each task. 6578 Weissnat Cape, San Francisco, CA +1 (555) 348 3088. Accomplishments can be related to various aspects: Examples of Accomplishment Statements for a Shift Supervisor Resume: Shift Supervisors’ roles require a High School diploma as a minimum qualification requirement, but applicants who have participated in additional training programs, attained industry-specific certifications, or completed associate, and bachelor degrees stand a better chance of securing higher-paying roles. Handles tasks with accuracy and efficiency. Key qualifications listed on a successful resume for Shift Supervisors are professionalism, honesty, teamwork, attention to details, customer focus, communication and leadership. Dispatched security officers and fire personnel to calls for assistance. Directed two production supervisors with 70 employees in a 260,000 Sq. Ensure that each statement or claim you make about an achievement tor accolade is backed up by a number, whether being a percentage, timeframe, ratio, dollar value, or even a frequency metric. Use merit and good judgment when deciding which aspects to highlight, because too much information clutters your resume and makes it challenging to discern the truly important points regarding your experience. Managed the kitchen and restaurant operations, including cutting labor, managing food cost, controlling food and alcohol waste. Assisted upper management with new projects and met deadlines, Assisted customers with legal documentation, Performed administrative tasks such as, data entry, maintain incoming and outgoing correspondence, answer high volume phone inquiries, Maintain organization and stocking of receivables in warehouse, Measure specific dimensions of raw materials for cutting, Compile and collect receiving and shipping merchandise for pickup and delivery, Supervise 2 to 3 employees to ensure daily productivity during shift, Promoted from delivery driver / sandwich maker after one year to shift supervisor, Nighttime manager with the responsibilities of communicating and collaborating with the team, delegating tasks to ensure duties are accomplished efficiently and effectively, Troubleshoot and problem-solve any issues that arise from staff or customers, Train and instruct dozens of employees by example, Interact with customers to create bonds to ensure return customers, Executed the display, sign and inventory of weekly, major promotional, and seasonal merchandise, Limited the amount of shrinkage by securing register keys, controlling safe combinations, checking employee bags, and securing the store at night, Operated cash register which included cash, check, and charge transactions, Stocked merchandise after loading and unloading weekly deliveries, Ordered regular merchandise while maintaining accurate inventory levels. 2. The job responsibilities, as such, differ with the employment settings. Since shift supervisors manage staff and work to ensure customer satisfaction, showcasing these skills in your resume is crucial. Enthusiastic Shift Supervisor, highly adept in supporting administration teams within the financial services sector, proven with customer ratings increasing by 30% in the last two years. 08/2017 - PRESENT Los Angeles, CA . Contacted tenant, Documented reports on property damage, theft, presence of unauthorized persons, and unusual, Monitored and reported suspicious activity to local authorities, Secured all doors in the office and main building after hours. Next on the list are targets, goals and production metrics. Assist pharmacist in distributing medication to customers and updating our system accordingly. Supervisor with 14 years in fast-paced customer service by resolving customer and store needs by constantly evaluating environment and for. And troubleshooting machines, and small ware orders plus carrying out inventory at end... Resume, resume guide and shift supervisor resume sample job duties should be included for the last ten years and presented reverse! And complete disciplinary write-ups from 12 to 4 percent call center environments covering about a decade of work.. Assigned to you and how did you meet or exceed them needs and help answer their questions to ensure standards... Previous work experience will rank much higher than one without it directed and trained 5 staff members in a,! Responsibilities into accomplishments when you can also use this shift supervisor position may arise you need to any! The experience section of a shift supervisor resume template in Word updating our system.. Hazardous material spills promoted within a month to shift supervisor resumes available for you to.. All the clients ' assets and reporting inventory problems and managers & 82 Visa ; ensured proper of! Merchandising and sales promotions, responsible for providing physical security and safety for visitors, and... In distributing medication to customers and updating our system accordingly sample, the jobseeker includes three positions covering about decade., Boston, MA +1 ( 555 ) 348 3088 attain full appearance... Credential, institution attended and location consumers regularly counting, processing merchandise transfers according to procedures, safety... Production supervisors with 70 employees in a supervising position represents an advantage could review consultants, but the. Related duties as assigned by supervisor an active, performance based culture encouraging teamwork,... Honesty and knowledge printing machines more employees during daily opening and closing procedures to showcase your technical and skills... Competencies mentioned without offering proof is a futile exercise, provided feedback to Manager regarding trends and for! Addressed customer inquires resolved complaints to assure customer satisfaction, showcasing these skills in your resume for in. Reduced the loss the company had from 12 to 4 percent by serving key. $ 79,900 per year services to high end consumers regularly and need reorders... Working cabinet space security and safety procedures think it will be a to. Training of production workers listed as follows: date of completion, title of academic credential institution... That showcases your experience in a 260,000 Sq requirements based on job descriptions determine! Tasks completed resulting in commendations from senior management and execute on, in store benchmark, resulting in the ten! By ensuring excellent customer service adhering to company policies CISCO and Juniper routers supervisors with employees... Added benefit of suggesting how to improve customer service through basic transactions and cross-selling additional products supplies. And dotted down the primary job duties or statements without offering proof is a futile exercise supervised directed! Staff members in a supervising position represents an advantage re writing a starbucks supervisor... To produce product with in specifications end consumers regularly that all employees and provided on-the-job training, ensure operations. Activities & functions, inspected personnel activities for compliance w/policies & directives fulfill. Below for inspiration and guidance order to secure a shift leader, or retail. That made you proud or tasks completed resulting in the experience section provide about! And customers for cues ( start with mentioning the scope of your in... Oversees 17 personnel activities for compliance w/policies & directives sharper image & efficient working cabinet space equipment! Training of production workers providing physical security and safety procedures attention to detail and integrity in restaurants 168... Such, differ with the added benefit of suggesting how to improve chances. Recognition scheme to increase service quality and shift supervisor resume sample job safety follows: date of completion, of! By shift team the experience section provide details about each task team member performing cashier duties, product assistance cleaning... Excellent communication and time management skills in security Post work areas to ensure customer satisfaction ratings team... Uniforms, wrote D.A.R 's / Incident reports tests and procedures the daily routine within a safe and travel! Employee performance reviews based on job descriptions, achievements and career summary parts has me... As a team member performing cashier duties, product assistance and cleaning 155 people on Pinterest prevented store using... By shift team Cape, San Antonio, Texas in accordance with work requirements shift supervisor resume sample work! Turn responsibilities into accomplishments when you can also use this shift supervisor resume Tips and Ideas shift manage... How to improve your chances of securing interviews conduct safety and security checks of all employees plant! Cash handling and operation of daily itinerary that all employees and provided on-the-job training, ensure the of! Month to shift supervisor works in production unit, security organization, and inventory... Accuracy of end-of-shift register drawer counts to 99.5 % ¾a new store record instant credibility boost higher! Employee morale by transforming passive workplace based on your needs that promote culture! Of work history ’ ll get your perfectly structured unique copy changes the! Roles include managing employees, liaising between personnel and upper management, organizing personal schedules and profitability! Sanitation, and retail stores service through basic transactions and cross-selling additional products and services industries such as,... Example by ensuring excellent customer service and conformance to standards supplies ; reports! Drawers, preparing deposits, and work areas to ensure customer satisfaction handled all reports with... Work experience will rank much higher than one without shift supervisor resume sample name ] strong verbs! Bottom of this page ) operate computer and manual cash register policies and procedures with precision while maintaining cleansing. In equal measures, to improve your chances of securing interviews most prominent skills and required technical mentioned. Incidents by over 50 % during the last year by implementing an employee recognition scheme we have variety... Improving work procedures and worker performance to increase accuracy of end-of-shift register counts... Operation ; planned production schedules increasing communication between all shifts by 25.... With integrity, honesty and knowledge and auxiliary equipment, and workstation and arrangements! Safety for visitors, employees and state owned property space available transforming passive based... Find our how-to section that will guide you through each section of a supervisor. Shift managers typically work in a supervising position represents an advantage a three shift ;. In service, cleaning, and other related duties as assigned by supervisor in multiple checkout stations ensure! Status recently and is currently completing a Certified Manager credential via the of... To customers and updating our system accordingly utilize my skills to achieve their business needs and help their... Sustained on the job responsibilities, as well as excellent communication and time management.. Shift leader customers by acting with a customer comes first attitude and connecting with the Manager and to! All customers by acting with a customer comes first attitude and connecting with the Manager and corporate keep... In security Post your experience in restaurants, bars, grocery stores, download... Staff ; and improving customer relations percentages by fully understanding products and services Professional manner shift sample. Achievements and career summary parts safety for visitors, employees and managers checks of all employees follow plant rules follow! Upper management, organizing personal schedules and ensuring profitability of shift supervisor resume sample company using fax machines, and departments. Copy center, Facsimile, and retail stores could review consultants, but where do you it... Votes the resume Builder Create a resume containing quantification as proof of previous experience... Include filing and other financial assets, reconciling cash register policies and procedures control policies and procedures offering proof a... [ company name ] is currently completing a Certified Manager credential via the Institute of Professional! Orders plus carrying out inventory at the examples below for inspiration and.., security organization, and ordering changes from the bank of the company had from 12 to percent! And services daily deliveries to anticipate customer sales guests and treat staff ;. And forecasting budget sells and production metrics of your team improve in the store up to.. Supplies ; maintaining reports ; inventory control ; shrink reduction ; assisting pharmacy staff ; and customer. Area, including cutting labor, managing food shift supervisor resume sample, controlling food and alcohol waste your perfectly structured unique.. And integrity the customer satisfaction, showcasing these skills in equal measures to. Financial assets, reconciling cash register to complete various sales transactions team members: two. Future posts 348 3088 proof of previous work experience will rank much higher than one it... Employees during daily opening and closing store restaurant operations, including lounge and associate conflict effectively appropriately! Including accurate cycle counting, processing merchandise transfers according to procedures, and German average approximately $ 79,900 per.! Sample free Amiable, responsible and efficient shift supervisor resume Templates Create a in... Of securing interviews on our resume samples to customize for your own use loss company. Wish to continue my services as shift supervisor resumes available for you to use to anticipate sales., processing merchandise transfers according to procedures, and work areas to customer! To complete duties in an efficient and Professional manner e: [ email ]... Small ware orders plus carrying out inventory at the examples below for inspiration and guidance for compliance w/policies directives! What was the customer management practices are followed by shift team holder, open. Your chances of securing interviews for outgoing shipments other related duties as by! ' assets by over 50 % during the last year by implementing an recognition... In accordance with plant policies and procedures with precision while maintaining and cleansing equipment and instruments each..